FAQs

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Contents:

The Building

The Outdoors & Patio

The Restaurant

Live Music

Ticketing

Rules & Regulations

Promotion/Employment

 

 

THE BUILDING

 

Where is The Stone Church located?

The Stone Church is located at 5 Granite Street in the heart of Newmarket, NH. We are the highest point in town… so if you’re lost, just go up! From downtown, turn onto Chapel Street (between The Big Bean and the post office), then take your first left onto Granite Street, which will lead you right to our dirt parking lot.

 

How do I contact The Stone Church?

CLICK HERE.

 

Can you tell me about your history? Did Aerosmith, Phish, and Bonnie Raitt really play The Stone Church, or is that just a myth?

CLICK HERE.

 

Is The Stone Church just a concert venue?

NO! Along with being a music venue, we are also a restaurant, bar, and function hall. We have one large room that serves all of these purposes. On many days, our music does not start until 9pm, so you can come in and grab a meal and a drink before the music starts! Many of our shows are not ticketed (free of charge), so you can stay well into the music after eating. If a show is ticketed, we usually go around an hour before showtime and ask people who aren’t paying for the show to please plan to head out after they finish their food and drink.

 

Where can I park? Are there areas where I can’t park? Can I leave my car overnight?

First and foremost: PLEASE CARPOOL! We have limited parking, and we’re at the top of a very big hill, so it kind of sucks to have to park downtown (on the street or in the municipal lot by the river on Water Street), and walk up. That being said, we do have a large dirt parking lot for your use, except for a couple of permitted spots that people who live in town lease from us (these are near our dumpster). The smaller paved lot on the other side of the building is for bands to use in order to load-in and load-out. Customers should not park in this smaller lot.

 

We encourage you not to drive if you have been drinking. If this means that you need to leave your car overnight in our lot, please just tell one of the bartenders that you plan to do so. We will give you until 9am the next morning to move your car. We do tow cars that have been parked for more than a day, cars that are in our lot during posted outdoor events, cars that are parked blocking our dumpster, and especially cars that are parked in our lot during snowstorms.

 

Please be respectful of the parking lots and do not leave trash in them. Please do not park your car with any part of it hanging over onto Granite St. We know that it doesn’t look like much of a road, but the police do come by to check, and they will tow you.  Also, please don’t park in the small paved lot across the street from our main dirt lot. That’s permitted parking for an apartment building, and your car will be towed at all hours.

 

We do lease out a small number of parking spots year-round. Please call or email to inquire.

 

Are you handicapped accessible?

Yes! If you are disabled, need handicapped access, etc., please park in the smaller paved lot to the side of our building. You can come into the Church by using the ramp that leads directly inside from that parking lot. Once inside, please see either the door guy, hostess, or a bartender to check in and let us help you figure out how we can best accommodate you. Our bathrooms are located at the end of a ramp, and are both handicapped accessible.

We highly suggest that you call ahead at 603.659.7700, so that we can have the advance notice necessary to accommodate you as best we can!

 

How late are you open?

We often serve alcohol until last call 7 nights a week (1am), and legally, we must make sure everyone is out of the building by 1:30am. There are certain nights when we will close earlier than 1am if there is no crowd. We serve a full menu until 10pm, 7 days a week.

 

Do you have A/C?

We’d be terribly idiotic if we didn’t have A/C in the middle of NH summers! So, yes, we do.

 

Do you have a coat check?

No, we don’t. There are plenty of places to hang your jackets, and if you ask us nicely, we will hold special garments behind the bar for you.

 

Do you have a lost and found?

Yes, we have a lost and found in our foyer. Please call us and leave a voicemail if you want specific information about something you have lost. If we have found it, we WILL call you back.

 

Do you offer Gift Certificates?

Yes, we offer gift certificates. They can be purchased at the bar or off of our website, and in any denomination. Please note that gift certificates are only good for food and drink, NOT for tickets to the shows.

 

Do you have an ATM?

Yes. But just so you know, we also accept all major credit cards.

 

Do you sell merchandise?

Yes, we have t-shirts, tank tops, and other seasonal items for sale behind the bar.

 

I love The Stone Church, and want to throw a private party with you guys! Is this something you do?

Absolutely! We love throwing parties, weddings, receptions, etc. Please CLICK HERE for more information.

 

 

THE OUTDOORS & PATIO

 

I notice you have a patio. Can I eat and drink out there?

Yes, our liquor license allows us to serve you food and drinks out on our patio, and The Stone Church is one of the few places in town where you can eat and drink outside! If you come into the bar to get a beer, you are more than welcome to bring your drink out to the patio and enjoy it under the sun. Please just stay within the fenced-in area. You can go onto the patio year-round, though we only provide full service on the patio from Memorial Day until Labor Day. If you come to The Stone Church and would like to be seated on the patio, please come inside first, and tell either the hostess (if there is one), or come up to the bar and alert a bartender.

 

Does the patio stay open all night?

The town’s noise ordinance prohibits us from any outside noise after 10pm. At 10pm, we turn off the patio lights, and ask that you come inside.

 

Can I bring my dog to The Stone Church?

Unfortunately, we cannot allow dogs within our establishment due to sanitation laws. Oftentimes, we will allow people who are on the patio to tie their dog to the fence outside of the patio area, so that they can enjoy our offerings with their canine friend.

 

Do you allow smoking?

The Stone Church is a completely smoke-free establishment (as is the rest of NH). We allow people to smoke outdoors, but ask that you remain at least 10 feet from the building and the patio area. The benches by the front stairs or the tables by the parking lot are good places to smoke. And please, please, please toss your butts into intended receptacles! Our staff hand-picks up butts to keep the place clean, and we’re all getting sore backs.

 

 

THE RESTAURANT

 

Do you take reservations?

We only take reservations for parties of 6 or more. Please call or email us with your request.

 

Does the Stone Church serve food?  What are the hours? The menu?

Yes, we serve a full menu from 4pm-10pm, 7 days a week. Our menu can be found HERE. We are very accommodating to gluten-free, vegetarian, vegan, and other dietary preferences, so please ask your server what your options might be, and specify any allergies and their severity. We offer an area of fountain sodas, craft sodas, hot coffee & tea from White Heron in Portsmouth, lemonade and juices, and cold-brewed nitro-poured coffee from Nobl.

 

Does the Stone Church serve alcohol?

Yes, we have a full-service bar. We offer a wide selection of 14 craft/local beers on tap, as well as more traditional domestics (and a gluten-free and nonalcoholic beer) in cans and bottles. We have a full bar, and a cocktail menu to help you navigate our large stock of liquor! We carry one type of red wine (usually a red blend), and one type of white wine (usually a pinot grigio), and offer it by the glass.

 

Do you have a happy hour?

Yes, we have a Happy Hour Monday-Friday, from 4-6pm, which features $2-off drafts, $2 chicken tacos, $5 burgers, $2 french fries, and $2 chips n salsa. During Happy Hour, our complete menu is available as well.

 

Why do I see some people drinking out of huge goblets?

These are members of our Chalice Club, our version of a mug club! For $60/year, you can become a member. Members receive a 21 oz. chalice of beer for the 16 oz. price every time they drink beer, and their Happy Hour is extended until 7pm every day. They also are invited to a holiday party with free food and drink each December. Talk to a bartender to get signed-up!

 

Can we seat ourselves? Do we have a waiter or waitress?

Feel free to seat yourselves when you come in! Occasionally, we will have a hostess on staff during busy evenings, but if you do not see anyone at the front, sit wherever you like! A server will be over to you shortly. We provide table service up until about 9pm every night. At around 9pm, we will keep your tab open, but simply ask you to come up to the bar to order, since it is oftentimes difficult for us to get out from behind the bar and meander around dancing people once the music starts!

 

How come I have multiple waiters and waitresses?

We all work together at The Stone Church, so even if you have a primary server, the rest of the staff is always on-hand to help you out, or to grab you a water or any additional condiments that you need. We all pool tips at the end of the night, and approach our job like a team!

 

LIVE MUSIC

 

Do you have live music every night?

We provide live music 6 nights a week, and trivia on the other night! Our weekly schedule is as follows:

Sunday- Acoustic Matinees 4:30-6:30, Open Mic hosted by Dave Ogden, 7pm

Monday- Blues Jam hosted by John Webb & Wild Eagle Blues Band, 7:30pm

Tuesday- SpeakEazy Jazz Tuesdays 5-7:30pm, Old Time Dave Talmage’s Bluegrass Jam 8-11pm

Wednesday- Pub Quiz with Geeks Who Drink, hosted by Sarah Gerard, 7-9:30pm

Thursday- Live Irish Music with Jordan Tirrell-Wysocki & Jim Prendergast

Fri/Sat- Local and/or nationally-touring acts

For more details on any of these events, please CLICK HERE

 

Do you ever have comedy shows?

Yes! We work with a local comic named Josh Day, who puts together our Stone Church Comedy Series every first Friday of the month – except for the occasional second Friday, when a holiday causes it to be postponed. The Stone Church Comedy Series consists of a rotating group of comics, and occasionally we have “bigger-name” comics come in for a special Saturday show, so check out our calendar!

 

I really, really want my band to play at The Stone Church! How do I go about doing that?

For booking inquiries, please CLICK HERE. We contract with an awesome booking agency called Simon Says Booking, and they do the majority of the booking for us. Please fill in the entire inquiry sheet, and give Simon Says all of the information that they are asking for.- it will make the booking process much easier.

Also, if you are a new band who doesn’t have much show experience, come to our Open Mic night on Sundays! Many of the bands who have headlining, sold-out gigs now got their start by convincing us of how great they were at Open Mic night! Remember, we are a homegrown club, and are always looking for the next big local thing.

 

What time do your shows start and end?

Our intention is for shows to start within 15 minutes at the most of their listed start time. We advance with each band that plays at The Stone Church, and provide an ideal timeline so that patrons aren’t waiting forever. However, there are always unforeseen circumstances that arise. So, if a band has not started yet, it is probably either because the band is late, still eating dinner, working out kinks in soundcheck, waiting for the room to fill up more, etc. Most shows that begin at 9pm will go until at least midnight, if not 1am. Most of our early shows that start at 4:30pm or 7pm run for 2 hours.

 

What time should I arrive at a show to get a good seat?

The Stone Church provides a mix of early and late shows. At most of the late shows, it isn’t too difficult to find a seat, as most patrons are dancing, standing, or moving around a lot. However, seating for early shows (usually 7pm) is quite competitive, and we typically suggest arriving close to 90 mins before showtime to get a good seat. Seating is first-come, first-served, and becomes standing-room only as the room fills up.

 

Can we eat during the show?

Yes, we serve our full menu until 10pm each night, and strive to provide full service to every table throughout the majority of our early shows.

 

What is seating like?

We have a large booth that seats 8 in the back of the room, 9 tall tables around the perimeter of the room that each seat 2-4, 6 low tables in the middle of the room that each seat 4, and about 18 seats at the bar. During very busy shows, we sometimes create rows of chairs on our dance floor, and we ask that those who are seated in those rows come directly up to the bar to order food and drink.

Please note that we do not always have seating for everyone, and that when all seats are filled, we go to standing-room only.

 

So you have a dance floor?

We do have a small dance floor at the front of the room. Unfortunately, we cannot move tables and chairs to create a larger dance floor, as they would be in violation of current fire codes.

 

TICKETING

 

Why is there a cover charge?

We want our patrons to know that at least 85% of the cover charge, and sometimes up to 100%, goes DIRECTLY to the band you are seeing. If we do take a small portion of the cover charge total, it is to reimburse our sound engineers and security staff, and to repair and maintain our high-quality sound system. If you come to a free show, it is always awesome if you tip the musicians, but do know that The Stone Church is paying the band, and that we never expect artists to “donate” their craft for no compensation.

 

Do I always have to pay a cover/have purchased tickets to come in?

Absolutely not! Sunday through Thursdays are now almost always COMPLETELY FREE, and tickets are not required for entry on Friday and Saturday until our ticketed shows start. Our door guys usually start collecting the cover at about 6pm for a 7pm show, and at 8pm for a 9pm show. We open at 4pm every day, and operate as a normal bar and grill until the show starts. We encourage you to come down to grab an early dinner before the show, before it gets too loud, or just come down for dinner and/or drinks.

 

Where can I buy tickets to shows?

Tickets can be purchased off our website, as well as at The Stone Church on the day of the show. We are not a traditional box office, so you can buy pre-sale tickets only online. Presale tickets typically go on sale about a month before the show. We do not offer pre-sale reservations for free shows.

 

I see that a show is SOLD OUT. Does this mean that you will still hold some tickets at the door?

If a show is SOLD OUT, we will not be holding any tickets at the door, and will not make any exceptions. We have a capacity of 99, and we must abide by that capacity. Sometimes, we do a second wave of letting people in to a sold-out show around 11pm, when patrons who were at the show earlier in the night have left.

 

I purchased tickets on-line, but I don’t have a printer. How do I get my tickets?

No worries, every presale ticket purchase is printed off on a list and held at the door.  Simply show up with an ID to confirm the identity of the person who purchased the tickets, and you’ll be all set.  If you have the ability to print out your tickets, please do so as a “just in case” measure. If you bought tickets but would like to transfer them to somebody else, simply tell that person to provide your name at the door and state that the tickets were bought for them.

 

Are tickets refundable? What if a show is rescheduled or cancelled?

All sales are final. No refunds or exchanges for tickets purchased through this website will be made. If a show is cancelled and rescheduled, the ticket holders will be given the option of either having their tickets refunded or transferring their tickets to the rescheduled show. If a show is cancelled but not rescheduled, the tickets will be completely refunded.

 

I see that your pre-sale price for a ticket is $6, and $8 on the day of the event, but then once I’ve purchased the ticket online, I’m bagged with a service fee that makes the pre-sale price the equivalent of the day of! What gives?

Credit card processing fees now constitute a significant portion of any business’s expenses. We add on that service fee to help out with those expenses, NOT to take advantage of you. We always encourage people to purchase the pre-sale tickets regardless, and to view the extra expense as a “peace of mind” investment in case the show sells out.

 

It’s snowing really badly. Can I get a refund for my ticket?

We will only provide a refund for weather-related issues if the show is cancelled. Stay tuned to our website and to your email for updates on cancellations. If a show is cancelled, all ticket-holders will be notified via email at least 4 hours before the event.

 

On your calendar, it says that a show is “Presented by Bright & Lyon.” Can you tell me what that means?

We work closely with a kick-ass local production company called Bright & Lyon, who puts on several shows a year at our venue. Tickets for these shows are available only through the Bright & Lyon website: http://www.brightandlyon.com.

 

RULES & REGULATIONS

 

Does the venue have security?

Yes, for all ticketed shows, we have at least 1 door guy/bouncer/security staff on the premises.

 

May I bring my bag or backpack into the show?

Small bags are fine to bring inside, but large backpacks are not allowed. Our staff will search your bags to make sure you are not bringing in any outside food or beverages (even non-alcoholic beverages go against our liquor license), or anything that could be used as a weapon.

 

What are the age requirements for a show? I’m under 18 and want to come to a show.

Many of our regular music nights are all-ages! This means that you would be able to come to our Sunday Open Mic, Monday Blues Jam, Tuesday Jazz & Bluegrass Jam, Wednesday Pub Quiz, and Thursday Live Irish Music. You will have to deal with having a giant black “X” on your hands, though!

Unfortunately, at this time, due to insurance reasons, we are forced to be 21+ during our late shows (9pm start time).

However, those under the age of 21 are always allowed into shows as long as they are accompanied by a parent/guardian who stays with them for the entire show. This doesn’t mean that you can bring your 23-year old sister and call her your guardian; you need to be with a legit adult.

 

What about small children? Are they allowed with a parent?

Yes, they are allowed but not encouraged for every show. Our late shows, especially, can be very loud, and smaller children’s ears are much more susceptible to the high decibel levels. On that note, we do sell earplugs!

Over the years, we have created many family-friendly music events, the most popular of which are our Live Irish Music on Thursdays and our acoustic matinees on Sundays at 4:30. We now have a stack of high chairs, and a special Kids’ Menu to make it even more comfortable for your little ones. CLICK HERE.

 

Can I go out to my car once I come in?

Yes, people can come and go as they please. If the show is ticketed, the door guy will provide you with a bracelet that you must wear at all times. However, please be advised that we do have staff members patrolling the parking lots during shows. If you are caught drinking or using drugs in the parking lot, even if you are in your car, you will be asked to leave the premises immediately.

 

Can I take photos? Record audio or video?

You are more then welcome to take photos. Video and audio are at the discretion of the band, so please ask a Stone Church staff member if you intend to record.

 

People next to me are being so loud during the music!

If the show is ticketed, it is extremely difficult for us to ask customers to be entirely quiet, since they did pay for tickets. We are not a traditional listening room, after all. However, this does not mean that we do not care about your experience and comfort. If those next to you are repeatedly being rude or loud despite your requests to them, please let a staff member know.

 

I got thrown out of The Stone Church and hate everyone there now.

It happens and it’s not fun for any of us. The State of NH has very strict rules governing the consumption and sale of alcohol, and we take these rules very seriously. Reasons you can get thrown out of The Stone Church include: furnishing alcohol to someone who’s underage, drinking while underage, using false ID, being bothersome to those around you, starting a fight, stage diving, damaging our property, or using illicit drugs. We understand if you don’t like us afterwards. Trust us, we don’t like being the bad guys either, but in order to continue bringing shows to the area and maintaining a professional and safe business, we have to enforce these rules.

 

I purchased tickets but you wouldn’t let me in, what’s the deal?

If you show up to The Stone Church visibly intoxicated, we’re going to refuse you entry.  No refunds will be granted if you are refused entry, so please be responsible if you choose to pregame. Again, we don’t like keeping you from seeing a band you’re stoked to see, but we do have to follow state policy.

 

I left you a voicemail, but haven’t heard back yet.

We check voicemail approximately every 24 hours, and you should expect a call within 48 hours of leaving your message. Please call back if you have not heard from us within that 48-hour window. Sometimes, we have a hard time making out your phone number on the messages you leave, and can’t call you back that first time!

 

Do you have a dress code?

No, provided that you do wear clothes that cover all of the parts that should be covered! And we must ask that you wear shoes at all times. Broken glass is a normal part of bars, and we do not want to be liable for your cut feet!

 

I forgot to close my tab at the bar. Where can I retrieve my credit card?

Come back to the bar any time after we open (4pm, 7 days). We will give you your credit card back, along with your sales receipt. We run your card at the end of the night on which you visited, and add up to 20% gratuity to the total.

 

PROMOTION/EMPLOYMENT

 

Can I be part of your street team?

Yes, please! Send us an email if you want to do some promotional work for us.

CLICK HERE.

 

Do you have a mailing list? How do I get on it?

Yes! CLICK HERE to receive our weekly newsletter.

 

Are you hiring?

We are a very small staff, with a low turnover rate, but that doesn’t mean we aren’t looking to meet new people to bring on when a position opens up! If you are interested in being any part of our team- front of house, bartender, security, cook, sound engineer- please EMAIL US a paragraph describing yourself, and attach your resume! And it never hurts to come in and introduce yourself to us- many of our staff started out as “regulars.”

 

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